Seven year warranty

Top Turf is warrantied for seven years, but should last for up to fifteen years in many applications — some synthetic tennis courts with earlier versions of synthetic grass technology have been in use for twenty years now.

We are currently commissioning our own CSIRO tests to formally confirm Top Turf's suitability for Australian conditions.

We don't just stand by our product, we stand on it! We challenge you to find a better warrantied product of its type.

Warranty terms

Top Turf endeavours to use the highest quality materials and the latest manufacturing techniques in producing your synthetic grass surface.

Top Turf products are wholly manufactured in Australia from raw materials supplied by our manufacturer and will not fade ¹ nor fail ² due to ultra-violet degradation or wear capacity ³ for a period of seven years from the date of installation.

This warranty requires that the sub-base is of a suitable standard and is not causing material wear or abrasion and that the recommended footwear and playing equipment is used on the surface. Warranty provisions will not apply if the surface is used for purposes other than those specified in the warranty.

If all of the above conditions are adhered to, the manufacturer will repair or replace material to sufficiently cover the area of any validated claim out of current lines of equivalent quality, exclusive of installation.

This warranty does not apply to product removed from the location of its original installation nor will liability be assumed for any consequential damage, loss or expense.

Note:

1. Fade shall mean that significant loss or change of colour has occurred, as distinguished from changes in texture.
2. Fail shall mean that the pile height of the face yarn of the product shall have decreased a minimum of 50%, across the entire installed surface, from the original pile height at the time of manufacture, as opposed to normal wear by physical abrasion.
3. Wear capacity shall mean that over the entire grass surface the pile height of the face yarn of the product shall have decreased a minimum of 50% from the original pile height at the time of manufacture, provided that the installation has been carried out to the manufacturer's recommendations including the infill level of the specially graded kiln-dried sand and maintained at the proper level at all times, failure to do so may invalidate this provision.